Simple deposit and withdrawal steps
Match your wallet name, confirm the peso amount, and keep your reference code ready for quicker review.
GCash, Maya, Online Banking, and GrabPay work best with a clean name match.
Quick checks before you tap submit
Use the same name on your wallet and game account.
Check the fee, total, and final amount on screen.
Keep the reference code and a screenshot for support.
Beginner-friendly cashier flow
Choose GCash, Maya, Online Banking, or GrabPay with confidence.
Review the amount and fee before you confirm the transfer.
A screenshot helps support verify your request faster.
If the name or amount looks off, contact support before resubmitting.
Supported payment methods
What to check before withdrawal
| Step | What to confirm | Why it helps |
|---|---|---|
| Account name | Wallet and profile names match | Reduces review delays |
| Amount | Exact peso value on the screen | Avoids sending the wrong total |
| Proof | Reference code and screenshot saved | Makes support follow-up easier |
Common questions
Why does the name need to match?
It helps the cashier team verify the transfer without extra back-and-forth.
What if my reference code is missing?
Check your wallet history first, then send a screenshot to support with the time of transfer.
Can I use a different payment method later?
Yes, but keep one clear payment trail for each request so the review stays simple.